Supporting technology often brings me in contact with users that either dislike or fear using technology. Many have encountered major issues like viruses, identity theft, and hours of lost work and information. For others, technology seems too complex, with too much to remember. So, in today’s fast paced workforce, how does a reserved user overcome the challenges of technology and use it to save time and resources, rather than lose them? I’d suggest the answer is to harness the power of technology instead of being tossed to and fro on the current.
To illustrate this, I used Google, one of the most common and helpful technologies available, to locate all the resources listed here with only basic terminology that most users would know. You could say I “harnessed” the power of Google.
Search term: Computing Tips and Tricks
Top 20 Windows 7 Tips
Search term: Basic Computing Tasks
Basic Computer Concepts
Computer Tutorial: How To: Perform Basic Windows Tasks
Search term: Office Tips and Tricks
100 Essential Tips for Microsoft Office 2010
15 Essential Microsoft Word 2010 Tips for Beginners
Word 2010 - New Features (This video came from YouTube, another great resource for learning technology.) I particularly liked this one because I learned how to remove the background from a picture, something that I’ve needed to do a couple of times.
My hope is that these resources will help users of all levels feel more in control of their computing experience. With a new sense of empowerment, I encourage users to explore the technologies and technology information available on the Internet. If you find something valuable, post it as a reply to this post. In closing I leave you with a lighthearted video - Tech Support and the Book. Enjoy!